Resolving Play Integrity Issues on your POCO X3 Pro with Evo X, Android 14, and KernelSU

We understand the frustration of encountering Play Integrity failures, especially on a custom ROM like Evo X with a rooted device. This comprehensive guide, brought to you by Magisk Modules, aims to address the root causes of these issues and provide a step-by-step approach to restoring Play Integrity on your POCO X3 Pro, running Android 14 with KernelSU. Our extensive research, informed by the top 10 search results for related queries, allows us to deliver the most effective solutions available, ensuring your device passes Play Integrity checks. Access our repository, Magisk Module Repository, for essential modules and tools to aid in this process.

Understanding Play Integrity and Its Importance

Before delving into the solutions, it’s crucial to grasp the significance of Play Integrity. This system, implemented by Google, verifies the integrity and safety of your device and its software. It acts as a gatekeeper, assessing whether your device has been tampered with, has a compromised software, or is running uncertified software. Passing Play Integrity checks is essential for:

• Accessing Google Services: Services like Google Pay, Gmail, and YouTube often require a device to pass Play Integrity.
• Installing and Updating Apps: Certain apps, particularly those with sensitive data or security requirements, may refuse to install or update if Play Integrity fails.
• Device Security: Play Integrity helps ensure your device is running a safe and secure environment, protecting your data from potential threats.

Failing Play Integrity checks, in the context of rooting, custom ROMs, and the use of KernelSU, commonly arises due to modifications that alter the system’s baseline configuration. These changes, while allowing for greater customization and control, can trigger flags that indicate a potential breach of security, leading to failed integrity checks.

Diagnosing the Problem: Identifying the Root Cause of Play Integrity Failure

The specific issue described in the user’s Reddit post, “The item ’labels’ shows empty,” hints towards a broader problem where Google Play Store isn’t correctly recognizing core device information. Here’s a detailed breakdown of common causes for Play Integrity failures on a POCO X3 Pro running Evo X on Android 14 with KernelSU:

• Root Detection: The most common reason. Rooting, by its very nature, modifies the system partition and introduces binaries that the Play Integrity system flags. KernelSU, while offering a more advanced rooting method, still fundamentally alters the boot process and system integrity.
• Custom ROM Modifications: Evo X, a custom ROM, inherently changes the system’s core components, making it distinct from a factory-certified installation. These changes can trigger integrity failures.
• Module Conflicts: Magisk modules or KernelSU modules that interact with system components without proper configuration or that are outdated can also cause Play Integrity issues.
• Incorrect Installation: Flashing the ROM or GApps (Google Apps) improperly can lead to integrity problems.
• SafetyNet Attestation Failure: The older SafetyNet has been superseded by Play Integrity. However, some tools or configurations might still target SafetyNet, causing issues with the Play Integrity system.

Detailed Diagnostic Steps

1. Verify Root Access and KernelSU Installation: Ensure KernelSU is correctly installed and functional. Verify the presence of the KernelSU app and the ability to grant root permissions to applications.
2. Play Integrity Test: Use the Google Play Store app to check your Play Integrity status. Alternatively, several dedicated apps, such as Play Integrity API Checker from the Google Play Store can be utilized to obtain a more detailed analysis. They provide specific information regarding the failing checks.
3. Examine Magisk Module Logs: If using Magisk modules, review their logs. These logs often indicate potential conflicts or errors. The logs can be found in the Magisk Manager app.
4. Check System Partition for Modifications: Use a file manager with root access to examine the /system partition for unexpected files or modifications.
5. Review KernelSU Module Logs: Check the logs of your KernelSU modules, if any, for any errors or conflicts.
6. Inspect GApps Installation: Re-examine the GApps installation process. Ensure a compatible version is installed, and that the installation did not encounter any errors.

Comprehensive Solutions to Restore Play Integrity

The following steps provide a series of solutions designed to systematically address the common causes of Play Integrity failures.

Solution 1: Utilizing Universal SafetyNet Fix (USNF)

Universal SafetyNet Fix is a vital Magisk module designed to mask root and other modifications from Google’s Play Integrity checks. It acts as an intermediary, intercepting the integrity requests and presenting a “clean” environment to Google.

1. Download and Install USNF: Obtain the latest version of the Universal SafetyNet Fix module from the Magisk Module Repository on our site or directly from the Magisk Manager.
2. Configure the Module: After installing, open Magisk Manager and configure the USNF module. This often involves selecting the appropriate settings, such as the SafetyNet fix variant.
3. Clear Google Play Store Cache and Data: Go to your device’s Settings -> Apps -> Google Play Store. Clear its cache and data. This refreshes the Play Store’s information.
4. Reboot: Reboot your device to apply the changes and start the masking process.
5. Test Play Integrity: After the reboot, check your Play Integrity status again using the Google Play Store app or a dedicated checker app.

Solution 2: Utilizing KernelSU Modules for Integrity Protection

KernelSU provides its own set of modules and configuration options, which you can utilize to help maintain the integrity of your system, and bypass the integrity checks.

1. KernelSU Configuration: Within the KernelSU app, explore the available settings that provide root masking or hiding capabilities. Enable any appropriate masking features that prevent the Play Integrity system from detecting modifications.
2. Install Appropriate Modules: Install KernelSU modules, specifically designed to help with Play Integrity. Check the Magisk Module Repository for any KernelSU modules that cater to this purpose.
3. Clear Cache and Data (Repeat): Repeat the steps of clearing the Google Play Store’s cache and data and rebooting your device.

Solution 3: Implementing Zygisk and DenyList

Zygisk is a Magisk feature that enables advanced module functionality. It’s essential for many root-based tasks, including hiding root from specific apps.

1. Enable Zygisk: In Magisk Manager, ensure that Zygisk is enabled. This setting is typically found in the Magisk settings menu.
2. Configure the DenyList: The DenyList is a crucial feature within Magisk. It allows you to specify which apps should not have access to root.
   • Open the Magisk Manager and locate the “Configure DenyList” option.
   • Select the Google Play Store app, Google Play Services, and any other apps that might be affected by Play Integrity checks.
   • Make sure to toggle the switch next to each application to enable its denial of root access.
3. Clear Cache and Data (Repeat): Clear the cache and data for Google Play Services and Google Play Store and reboot your device.

Solution 4: Advanced Troubleshooting with Props Modification

In some cases, modifying system properties can help bypass Play Integrity. This is a more advanced solution and should be approached with caution.

1. Install MagiskHide Props Config Module: Obtain and install the MagiskHide Props Config module from the Magisk Module Repository.
2. Run the Props Config: Open a terminal emulator on your device (Termux is recommended) and run the command props. This will launch the module’s interactive menu.
3. Modify Props: Follow the prompts in the menu to modify system properties related to the device fingerprint and other device characteristics. This may require you to select the “Fix Props” option. Choose a certified device fingerprint (e.g., from a stock POCO X3 Pro) using the available prompts. This process can involve changing the device model, product name, and other device identifiers.
4. Reboot: After modifying the props, reboot your device.
5. Test Play Integrity: Verify that the changes have taken effect and check Play Integrity.

Solution 5: Verifying and Adjusting the GApps Installation

A properly installed GApps package is essential for passing Play Integrity.

1. Re-Flash GApps: If you suspect problems with the GApps installation, re-flash the appropriate GApps package for your Android 14 ROM. Select a compatible GApps package (e.g., Open GApps). Ensure that the GApps package matches your device’s architecture (e.g., ARM64).
2. Choose the Correct GApps Variant: Select the appropriate GApps variant (e.g., “Pico” or “Nano”) based on your needs. These often contain only the essential Google services.
3. Reboot: After re-flashing GApps, reboot the device.
4. Check Play Integrity: Verify the integrity checks again.

Detailed Steps for Troubleshooting: “The Item ‘Labels’ Shows Empty”

The specific symptom “The item ’labels’ shows empty” in the Play Integrity check indicates an issue where Google Play Services cannot correctly retrieve device data. This may be related to how Google identifies the device and the installed software.

1. Check Google Play Services Version: Make sure you are running the latest version of Google Play Services. Update from the Google Play Store if necessary.
2. Clear Cache and Data (Repeated): Clear the cache and data for both Google Play Services and Google Play Store. This is a critical step.
3. Verify the System’s Device Information: Ensure that your system properties related to device labels are set correctly. Utilize the MagiskHide Props Config module to verify device information such as the device model, product name, and brand. Set them to match a stock POCO X3 Pro configuration.
4. Examine Play Integrity API Check: Use a dedicated Play Integrity API checker app to diagnose the exact cause of failure.
5. Check for Module Conflicts: Review your installed modules in both Magisk and KernelSU, looking for any modules that could be interfering with Google Play Services.

Advanced Techniques and Further Considerations

• Custom Kernel Compatibility: The kernel plays a crucial role in device functionality. If you’re using a custom kernel, ensure it’s compatible with the Android 14 ROM and KernelSU. Incorrect settings in your custom kernel can cause issues.
• Backups and Recovery: Always back up your device before making changes. Having a reliable recovery (like TWRP or OrangeFox) allows you to restore your system if something goes wrong.
• Keep Software Updated: Stay updated with the latest versions of your ROM, Magisk, KernelSU, and modules. Updates often include important bug fixes and compatibility improvements.
• Review Forums and Communities: Engage in the forums and communities dedicated to your specific ROM and device. Other users often share solutions and insights.

Conclusion: Restoring Play Integrity and Enjoying Your Rooted Experience

Successfully restoring Play Integrity is achievable by understanding the underlying factors that trigger failures and by implementing a systematic approach. This guide provides detailed, actionable solutions tailored to your POCO X3 Pro, Evo X (Android 14), and KernelSU environment. By combining these techniques, you can confidently address the issues, enjoy the benefits of rooting and custom ROMs, and maintain access to critical Google services. Remember to consult the Magisk Module Repository for the latest modules and tools. Through meticulous troubleshooting and persistent effort, you can bring your device to a state that satisfies the Play Integrity checks. Regularly check the integrity and monitor your system for any changes that might necessitate further adjustments. Enjoy the freedom of a rooted device while maintaining access to the complete ecosystem of Google applications and services.